Shipping policy

At Luimore, we are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.

Shipping Destinations

We currently ship to customers in:

European Union countries
Switzerland
United Kingdom
South Africa

If your country is unavailable at checkout, please contact us before placing your order.

Order Processing

All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.

Please note that processing times may be extended during holidays, promotional events, or periods of high order volume.

Estimated Delivery Times

Estimated delivery times are as follows:

European Union & Switzerland: 8–10 working days
United Kingdom: 6–10 working days
South Africa: 8–12 working days

Delivery times are estimates only and may vary due to customs clearance, local postal services, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

From time to time, we may offer free shipping promotions. Any applicable free shipping offers will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive an email with your tracking number.

Please allow up to 48 hours for tracking information to become available after your shipment has been dispatched.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other local charges imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated at checkout.

Incorrect Shipping Information

Please ensure that your shipping address is accurate and complete before placing your order.

Luimore is not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.